What is Mela?
We provide our customers with comprehensive social security and support their work ability.
More than just a social insurance institution
We secure the everyday lives of our customers in all of life’s situations by providing them with comprehensive statutory social security. Our customers are agricultural entrepreneurs, recipients of scientific or artistic grants, forest owners, fishermen and reindeer herders.
Mela security includes the following services:
- Statutory occupational pension insurance
- Statutory occupational accident insurance
- Leisure-time accident insurance
- Mela sickness allowance
- Occupational rehabilitation
- Group life insurance
- Work ability support services
In addition, we administer the holiday and stand-in scheme for agricultural entrepreneurs and fur producers, as well as substitute assistance for reindeer herders, and we manage farm closure support for agricultural entrepreneurs and reindeer herders.
We pay out more than one billion euros per year in pensions and benefits. Our customers throughout Finland are served by approximately 200 Mela experts. Our head office is in Tapiola, Espoo.
Mela’s administrative bodies are its delegation and board. The director of Mela is Heli Backman.
Mela’s mission, vision and strategy
Our mission is to provide our customers with comprehensive social security and to support their work ability. Our operations are guided by our vision to provide our services in the smoothest and most heartfelt way. Our strategic goals help us move towards this vision.
In accordance with our strategy, the focus of our operations is on the customer and employee experience, financial and operational efficiency, and human interaction.
We listen to our customers and employees by regularly conducting surveys measuring customer satisfaction and the employee experience.
Our employees are our greatest asset
We understand that the best customer experience is provided by healthy employees. We have made a long-term commitment to support the wellbeing of our employees, as demonstrated by the title of Finland’s Most Inspiring Workplace and the Family-Friendly Workplace Certificate that have been awarded to Mela.
